6 month agile development plan to deliver a working code solution for beta test ready
Results
Based on the success of the pilot test, Sabre won the Australian business ($1.4 Billion over ten years).
Flight Centre was able to complete onboarding six months ahead of schedule. In the six months following the rollout, they reported an 8.7% increase in Total Transaction Value. In the first year, they reported a 23.3% increase in profits, totaling $32MM.
Agent Personas
Agent Journey Map
Storytelling & Video Prototyping
Brisbane, Dallas and Krakow Collaborations with Product and Development Teams
Liveyoungmedia is not a web design/development company but the personal online portfolio. Most of the works were created while working under her past and present full-time employer(s), who solely own the rights to these materials.